Frequently Asked Questions

Below is a list of questions that are often asked, please have a look through the list, if you cant find what you're looking for please don't hesitate to contact us.

What will TACT do?
Once appointed, we make sure that all tenants and leaseholders have opportunities to have a say .... (more...)

My Council is undertaking an options appraisal. Who will make the decision on which option we should look at in more detail?
The decision will be made by your Council (more...)

What is a registered social landlord (RSL) now known, in England, as a Registered Provider?
There are many RSL’s in England and Wales. They are called this because they are Registered ...(more...)

Can we influence the improvement standard?
Yes, as part of the consultation you can discuss the types of improvements that you think will be important (more...)

What sort of improvements to our homes can we expect?
The Government has set a standard called the Decent Homes Standard in England and in Wales the Assembly has set a standard called the Welsh Housing Quality Standard (more...)

What is an Options Appraisal?
An Options’ Appraisal is designed to look at what is needed for Council homes in the future (more...)

My Council is asking tenants to consider whether it would be best to stay with the Council or change to a different landlord. What happens now?
It is important that you have full information about what it would mean..(more...)

Who decides whether we stay with the Council or transfer to a new landlord will go ahead?
YOU DO! Tenants will decide in a confidential ballot at the end of a period of consultation... (more...)

What will happen to our current opportunities to participate?
Your Council should guarantee that you will end up with NOTHING LESS in terms of tenant participation... (more...)

If the transfer goes ahead what sort of landlord will we have?
The Council can only transfer to a ‘not-for-profit’ Social Landlord (more...)

If tenants vote to change to a different landlord, can we change our minds and transfer back to the Council at a later date?
No – transfer is a one-way street. This is why it is important to (more...)

Will I still have the ‘Right to buy’?
If you have the right to buy now, you will still be able to purchase your home after transfer and you will still be eligible for discounts (more...)

Will my tenancy agreement change if we transfer to a different landlord?
Yes – and you will be consulted on your new tenancy agreement as part of the process (more...)

Will I still be able to claim Housing Benefit?
Yes and the rules for Housing Benefit are the same whoever your landlord is (more...)

Does change to a different landlord mean that the rent goes up?
Both the English Government and Welsh Assembly have policies that mean that your rent should go up annually by the same amount (more...)

Why is the Council considering changes?
Because of the way they are financed by central government, many Councils know that they do not have enough money either to ... (more...)