
Mentor to the three new Area Customer Boards, and operate as Independent Board Member.
New Ideas Funding for action research into co-governance.
Strategic Stakeholder Study of most senior industry individuals, following on from 3 previous wider studies, 5th study over 15 years
Recruitment and development of Association - wide Partnership Panel to manage the implementation of the new Resident Involvement Strategy, comprising tenants, leaseholders, staff and Board Members. Winner of TPAS Award for Mainstreaming Tenant Participation, 2011.
Stakeholder study to provide external strategic challenge.
Devon and Cornwall Housing Group
Facilitation of the developemnt of serviceWatch - Devon and Cornwall's HG resident scrutiny group.
Facilitation of resident-led review of Customer Involvement for 2012/13
North Wales, Mid Wales, Tai Eyiri and Tai Clwyd
Project to identify and develop opportunities for joint procurement and collaboration
Tarka, Teign and Westcountry Housing
Setting up a group of residents drawn from the 3 landlords to provide an oversight of pre-merger discussions.
Setting up of a Resident Consultation Group drawing members from 3 subsidiaries to manage the all-resident consultation and reporting process in relation to major structural change
Recruitment and development of Quality Improvement Panel, comprising tenants, leaseholders, staff an Board Members of the newly formed Newport City Homes
Development of staff, tenants and Board Members Quality and Design Forum to manage the specification, procurement and evaluation of Tai Calon's entire works programme
Reputation review involing 40+ stakeholders
Quaker Housing Trust - Swansea; Bristol; Crawley
Pre-funding Health Check reviews and development proposals of 3 small projects: one to provide housing for people without recourse to public funds; one providing for people leaving the justice system with addiction issues; and one for homeless people
Design of quality assurance framework for Tenants Empowerment Programme (development of Tenant Management Organisations)
Training of tenant field workers and management of Household Census of all ARHAG’s homes
Research on role for social landlords in Active Citizenship, linked to new Home Office Probationary Citizenship proposals
Strategic Stakeholder Study for all group members, in northern Home Counties and Central London
Green Square Housing Group (Westlea HA)
Review of strategy and business planning for revitalising Community Centre. We also reviewed a project delivered in partnership between Westlea and Barnado’s
William Sutton Homes on behalf of Affinity Sutton Group
Consultation and development of national resident invlvement and governance structure, including a 3 week roadshow; setting up and managing national steering group of tenants, staff and Board members; developing involvement/governance strategy, action plan and communications strategy
Large strategic stakeholder for 2 members and the Group across Lancashire and Yorkshire
Bron Afon is a fully mutual organisation which we helped to design and set up. We provided support to Members in the recruitment of the entire Executive Team; and set up a Quality Design Forum to bring together staff, Board and Members (tenants, leaseholders and citizens) in the entire procurement and contract management activity for £170m works programme, to be delivered over 5 years
Gold Award and Knowledge Sharing Programme (Housing Corporation, now TSA)
Expert Advice and training of the Judges on Community Empowerment (2007) and Community Cohesion (2008)
Strategic positioning research on a local and regional basis across the entirety of the Council’s responsibilities and activities
Merthyr Tydfil County Borough Council/Merthyr Valleys Homes
Design, development, action planning of tenant Involvement Strategy.
Large national outsourcing Group of PLCs (confidential)
Advice and support on development of approach to entering social housing market (repairs, maintenance, regeneration) to complement existing out-sourcing from local authorities
Strategy advice on engagement of Residents in influencing and Group governance
Large strategic stakeholder study using face to face interviews for 5 members of the Aster Group across SW+SE England, and the Group itself; coinciding with appointment of new CEO
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